Updated auto-cancellation of pending merchants

Previously, Rainforest would automatically cancel merchants that are in the status of Pending or Onboarding for more than 120 days, based on the date the merchant was created.

This has now been updated to be based on the last date the open merchant application was updated.

If the merchant makes any updates to their merchant application, we will auto-cancel 120 days from the time of the latest update.

Please contact support if you have any questions.