improved
Clearer wording in onboarding component
February 6th, 2024
This week, we launched a change to the Onboarding component to clarify the questions around the merchant's estimated payment activity.
The update makes the questions clearer, more specific, and easier to answer for your merchants:
- Previously, we used technical payments jargon like "Maximum ticket size". We have updated to clearer language like "Maximum payment amount".
- Previously, some merchants misunderstood the questions to be about all of the payments they take for their business. We have updated to be clearer that they should only answer regarding the payments that they are taking via your platform, excluding things like checks and cash that they receive in other ways.
Here's what the step looks like with these improvements:
Updated Onboarding component with clearer language. Fields for "Average payment amount", "Maximum payment amount" and "Total monthly payments amount".
Please contact support if you have any questions or concerns.