IVR payments

Payments can be processed through an Interactive Voice Response (IVR) system enabling your merchants to accept payments via a self-service automated phone call.

Rainforest integrates with a third-party partner, Twilio, to process IVR payments. The IVR system can be used to:

• Process payments
• Store payment methods

Your platform will integrate with Twilio directly and configure a Twilio Generic Pay Connector, which utilizes Rainforest as the PCI compliant payment processor to process payins or store payment methods through Twilio.

How to enable

Let your Platform Success Manager or support know if you're interested in integrating with Rainforest's IVR solution. We'll help you enable the IVR Twilio integration on your platform.

Follow the enable IVR payments guide on how to configure Rainforest as your payment processor within your Twilio integration.