improved
Statement descriptors for deposits and ACH payments
August 19th, 2024
We will be updating how deposits and ACH payments are displayed on bank account statements starting August 20th.
The current statement descriptor displays as {Friendly Name} {Rainforest Identifier}.
The Rainforest Identifier is changing from a 10 alpha-numeric value to an 8 alpha-numeric value suffixed with -{letter}. The letter will be dependent on the type of deposit or ACH payment processed.
| Type | Statement Descriptor | Example |
|---|---|---|
| Platform Funding Deposit | RAINFOREST {8 alpha-numeric value}-a | RAINFOREST hC8c411H-a |
| Platform Billing Deposit | RAINFOREST {8 alpha-numeric value}-R | RAINFOREST wEI8uhNz-R |
| Merchant Funding Deposit | {Platform Name} {8 alpha-numeric value}-d | PLATFORM g8CSfJeD-d |
| Merchant Billing Deposit | {Platform Name} {8 alpha-numeric value}-b | PLATFORM HxFpaFqK-b |
| ACH Payin | {Merchant Name} {8 alpha-numeric value}-p | MERCHANT UxhzthhT-p |
| ACH Refund | {Merchant Name} {8 alpha-numeric value}-r | MERCHANT xGAqbrS9-r |
The change will go into effect at the following times:
- ACH payments processed after August 19, 2024 9:00 PM ET
- Platform and merchant deposits processed on August 21, 2024
Please contact support if you have any questions.