added

Balance-checked ACH payments

When processing a payment with validated ACH, you can now perform a real-time balance check before processing the payment. A balance check helps minimize the risk of the payin resulting in an ACH return for insufficient funds (R01).

added

Payment expected deposit date

Rainforest now provides an Expected Deposit Date for each payment, which represents an estimate on when the payment will be included in the merchant's deposit.

improved

Merchant applications requiring additional information

Merchants that require additional verification for onboarding move to the Needs Information status when the information can be collected via the Merchant Onboarding Component. However, it is possible that additional information is required that cannot be collected through the self-service Merchant Onboarding Component. When this occurs, Rainforest will reach out to the platform via the provided underwriting email we have on file. We've updated how this flow is represented in our API and Platform Portal to make it more clear we need additional information and have reached out to the platform.

added

Closing stale merchant applications

On January 21, 2025, Rainforest will begin automatically closing merchant applications that have been open for more than 120 days, based on the created date of the application. The result of this process will cancel the pending merchant and decline the open application.

improved

Phone number language in onboarding

We've improved the language in the Merchant Onboarding Component for the phone number requested. This phone number is visible to your merchant's users and appears on the payment descriptor for card payments.

added

Pay by bank with validated ACH

Rainforest now supports processing payments with a validated ACH bank account. ACH validation is the process of validating a user's bank account to help avoid data entry errors and reduce fraud when a user wants to pay by bank.

added

All merchants onboarded for 3DS

Rainforest will automatically onboard all your merchants to 3DS making it easier for you to integrate the 3DS flow into your Payment Component.

improved

Merchant application read-only view

We've updated how the Merchant Onboarding Component displays when an application can only be viewed and not edited. The review page now displays as a single page with all the information from your merchant.

added

New review reasons in merchant onboarding verification

We've added three new review reasons to the additional verification for merchant onboarding flow. Merchants can now self-service provide documents for business verification and financial review.

added

Signature collection on a device

Rainforest now supports collecting a signature when processing payments with terminal devices and displaying the digital signature in various reporting components.