Failed deposits in deposit reporting effective August 24th

Rainforest will be improving deposit reporting to display Failed deposits within the embedded Report Components, the Rainforest Portal, and the API.

Once a deposit processes, the deposit can result in an ACH return if Rainforest is unsuccessful in depositing the funds to the merchant or platform. These failed deposits and the reason for the failure will be visible to the merchant and platform.

Deposit Report Component

Failed deposits will be displayed within the Deposit Report Component beginning on August 24th.

The failure reason for the deposit will be displayed within the Deposit Details.

Rainforest Portal

Failed deposits will automatically be available within the Rainforest Portal beginning on August 17th.

API

In order to ensure Rainforest does not break any integrations against the List deposits endpoint, failed deposits will not automatically be returned.

You must explicitly query for the FAILED status to retrieve failed deposits in the API.

curl --request GET \
     --url 'https://api.sandbox.rainforestpay.com/v1/deposits?status=PROCESSING&status=SUCCEEDED&status=FAILED' \
     --header 'accept: application/json'

Please contact support if you have any questions.