added

New review reasons in merchant onboarding verification

We've added three new review reasons to the additional verification for merchant onboarding flow. Merchants can now self-service provide documents for business verification and financial review.

added

Signature collection on a device

Rainforest now supports collecting a signature when processing payments with terminal devices and displaying the digital signature in various reporting components.

improved

Merchant onboarding representative updates

We've updated our merchant onboarding requirements for Public Corporation and Government representatives to not require Date of Birth or Social Security Number.

added

Due date in the Chargeback Report Component

We've enhanced our Chargeback Reporting to include the Due Date of the chargeback.

added

Detailed refusal reason for failed payins

We've added better visibility into the reason a payin fails to process.

added

Simulate deposits to Succeeded in Sandbox

Simulating a deposit status change in Sandbox via the Rainforest API is now supported.

added

Chargeback management in components

Rainforest is releasing chargeback management through our Reporting Components and API. Merchants will be able to respond to chargebacks and have better visibility into the current status of the chargeback.

added

API version 2024-10-16

Rainforest's new API version 2024-10-16 is now available in the Rainforest Sandbox environment. This version will be available in Production on November 4, 2024.

added

Billing contact validation

On October 1, 2024 we will be adding validation to prevent 15-16 digit numbers from being passed into the Rainforest API in the billing contact fields.

improved

Statement descriptors for deposits and ACH payments

We will be updating how deposits and ACH payments are displayed on bank account statements starting August 20th.