Configure default billing profile

Before going live, you will need to create a default or “primary” billing profile that will automatically be assigned to each merchant unless otherwise specified in the create merchant API call or upon merchant creation within the Rainforest Portal. This default billing profile is often referred to as your “rack” or standard rate.

To identify your default billing profile, go to the Billing page in the Rainforest Portal and identify the billing profile with the ★ icon next to the billing profile name.

To change your default billing profile:

1. Create a new billing profile on the Billing page in the Rainforest Portal by clicking "Add billing profile". For your default billing profile, we recommend using the name "Primary" or "Standard".
2. Fill out all necessary fields within the billing profile. Note: ACH Validation is not live and may be left at 0.
3. Submit a request to change your default billing profile by emailing [email protected]. Please include the billing profile ID in the request and “Change Default billing profile” within the subject line. Once updated, you will see a star next to the new default billing profile within the portal.
4. Create all other required billing profiles needed for launch.

Note: a merchant's assigned billing profile can be updated in the Rainforest Portal on the Merchant Details page.