Rainforest supports applying a platform fee to a payin, which can be used to apply SaaS fees or services fees. This platform fee is in addition to the payment processing fees defined by the merchant billing profile.

The platform splits are intended to be used for service fees charged by the platform. If the payment leads to a refund, chargeback, or ACH return, then the platform keeps the platform fee. As a result, the merchant ends up being negative the amount of the platform fee.

Deposits

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The amount split is deducted from the amount the merchant receives in the daily funding deposit, and deposited to the platform in a daily deposit for platform fees.

For example, if a $100 payin has a $5 platform amount split, the merchant receives $5 less in the merchant funding deposit, and the platform receives $5 in the platform fees deposit. The platform's residuals, which will include the billing fees, are deposited at the beginning of the next month.

Net billing

If the merchant is on a net billing configuration, then the amount split is subtracted from the net amount, after merchant billing fees are applied, and deposited to the platform in a daily deposit for platform fees.

Gross billing

If the merchant is on a gross billing configuration, then the amount split is subtracted from the gross amount and deposited to the platform in a daily deposit for platform fees.

Reports

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The platform fee will automatically be displayed in the Related info section of the Payin Details Component, if a platform fee was applied to the payin.

The Deposit Details in the Deposit Report Component can be configured to display the Platform Fees. This allows your merchants to understand the net calculation of the payins with platform fees.