Migrate payment methods to Rainforest
Migrate previously-stored payment methods from other processors to Rainforest
Your merchants can request a migration of previously-stored payment methods from other processors to Rainforest. This will ensure that there is no impact to your users payment functionality during the migration to Rainforest. The migration process will differ per processor and Rainforest will work with your current processor to ensure all payment methods are migrated to the Rainforest ecosystem.
Migrate from Stripe
Request migration from merchant
The following document is a template designed to be branded as the platform and provided to merchants as part of the migration plan. The form should be reviewed and updated to reflect your brand and references. All yellow highlighted text within the template should be replaced with platform specific text.
Stripe data migration merchant template doc
Forward the migration to Rainforest
Once the merchant requests the migration from Stripe, they will receive an email from Stripe with the subject line:
Stripe export migration request {Merchant Name} (acct_XXX): migreq_XXX
The merchant should forward this email to you, and then you should forward this email to Rainforest at [email protected].
Do not alter the Stripe email
The subject line and contents of the export migration email should not be altered and must contain the exact contents from Stripe.
Rainforest to complete migration
Once Rainforest receives the Stripe migration, we will import the payment method data. After the migration is complete, we will send you a CSV export with the following data to associate the Stripe tokens with the Rainforest payment methods:
| Column | Description |
|---|---|
| Source Method ID | The Stripe identifier |
| Source Customer ID | The Stripe customer identifier |
| Source Method Type | The payment method type, CARD or ACH. |
| Rainforest Payment Method ID | The Rainforest unique payment method identifier. Prefix is "mtd". |
| Rainforest Payment Method Fingerprint | The Rainforest unique identifier of the payment method data. If the same card or ACH data is stored multiple times they will have the same fingerprint. |
Migrate from other processors
For other processors, please reach out to the processor and ask for their process to export payment method data to your new payment provider.
The processor will have a process to encrypt the data utilizing Rainforest's PGP Public Key and instructions on how to complete the migration. This ensures that the payment method data is securely encrypted and only Rainforest has the ability to access the PCI and PII data. Please send these instructions to Rainforest to [email protected].
Once Rainforest receives the data and instructions on how to import, we will complete the migration and provide the same CSV export defined above in the Rainforest to complete migration section.
Migrate from your platform
If your platform is currently storing PCI data, Rainforest will provide temporary access to our encrypted endpoints to store the card and ACH data in Rainforest's system. After the migration, you should remove all PCI data from your system.
Updated about 23 hours ago