Early Preview
This feature is currently in Beta. Please contact Rainforest support or your Platform Success Manager for more information on Payouts.

When a payout cannot be submitted, it moves to the status of Failed and the amount goes back to the merchant's available balance. The payout's failure_code and failure_desc explain the reason for the failure.

A payout that the payout receiver's bank rejects after it was sent is Returned, not Failed, and carries an ACH return code instead.

Failure codes

Failure code	Description	How to resolve
`PAYOUT_RECEIVER_INACTIVE`	The payout receiver is not active and cannot receive payouts.	Check the payout receiver's status. If they were deactivated, create the payout to an active payout receiver.
`PAYOUT_RECEIVER_NEEDS_METHOD`	The payout receiver does not have an active bank account.	Add and verify a new bank account on the payout receiver, then create a new payout.
`MERCHANT_INACTIVE`	The merchant is not active and cannot send payouts.	Contact Rainforest support.
`FAILED`	The payout failed to process.	Contact Rainforest support.